Please contact us immediately at 86 so that we can arrange for replacements to be sent out. Make sure to retain a copy for your records as well. If this is not noted on the bill of lading the cost to replace damaged items will be the customers responsiblity. If there is damage or missing packages, make sure to note it on the delivery receipt or bill of lading. When the items are delivered it is the customer's responsibility to inspect all cartons and items to make sure that there is no visible damage or missing packages. Orders for large items or multiple item orders will ship via freight carriers such as Roadway, Road Runner, and FedEx Freight. Most orders will ship via UPS or FedEx Ground. This item includes free shipping in the contiguous United States. Call Us 866.733.0698 Always FREE SHIPPING!.
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